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For remote learning resources and tips, see the Keep Learning UCSB website.  Also see our Advising FAQs.

Letters and Science Advising During the Coronavirus Emergency 

In order to keep students and staff safe and do our part to slow the spread of the coronavirus, College of Letters and Science academic advisors will be available only via the phone or Zoom during Winter 2020 Final Exams, the break, and at least through the first weeks of Spring 2020.  The Letters and Science Advising Office in 1117 Cheadle Hall will close its doors beginning Monday, March 16, 2020.  The Transfer Student Center plans to close as of Tuesday, March 17th, but the transfer advisors will continue to advise via phone and Zoom.

To speak with an advisor during our regular advising hours:

1.  Use the Letters and Science Academic Advising  QLess Queue to have us call you.

This will be the best way for you to reach us by phone.  Once you get in line using QLess, you will receive a text telling you how long you can expect to wait. When you get to the front of the line, QLess will send you a text telling you to report to a station, but instead of reporting, you can expect a call from us right after you receive the text.

2.  Call us at 805-893-2038.

But depending on call volumes and staffing, we may not be able to answer your call right away.  Please consider using QLess instead so that we can call you.

2.  Schedule a phone appointment.  

You can use the advising appointment system to schedule an appointment.  Please know that we ask students to schedule appointments for relatively complicated issues, and appointments cannot be scheduled for the same day or the next day.  Also, appointments fill quickly. So if you have questions that can’t wait, please use QLess, and we’ll get back to you as soon as we can. If you have already scheduled an in person appointment with an advisor or dean, please expect an email with directions for making it a phone appointment

3.  Emailing  us at

We know that it is difficult for some students to reach us via phone.  If that is concern for you, please send us an email and include your perm number, and we can arrange a Zoom meeting with an advisor.

Also, if you need a petition form, most are available online, and once you fill them out, scan them or take a picture and send it to

All students can see Letters and Science Advisors 1117 Cheadle Hall!  Join the Letters and Science Academic Advising Queue to  get in line to see an advisor today. *

Transfer students can also see Advisors in the Transfer Student Center (1st Floor LIbrary, Oceanside)! 

Hours for advising at both locations are (please note that we stop adding students on drop-in list a half hour before closing):  

Monday, Thursday, Friday:  9:00 am - noon

Tuesday, Wednesday:  9:30 am - noon

Monday through Friday:  1:00 pm-4 pm

For advising in Cheadle Hall,  join the Letters and Science Academic Advising Queue  or text  "L and S Advising" to 805 585-5821 to get in line before you arriving at Cheadle Hall. Sign ups for drop-in advising stop at 11:30 and 3:30. 

Once you're at the front of the line, an advising associate or peer advisor may answer your questions on the spot, have you see a drop-in advisor, or make you an appointment with an advisor.  

For advising at the Transfer Student Center, just head to the Library, 1st floor, Oceanside.

If you have questions related to your major, please see your major department advisor.

*IMPORTANT:  Advisors will not choose your courses for you.  They cannot put you into classes, nor can they help you get into full or closed classes. If a course is closed, please use GOLD to get on the waitlist.  Click here to learn about how the waitlist works. To find courses that have space, use the Advanced Search feature on GOLD, choose the department and select "Open Sections Only." You can also attempt to crash a class by going to the first day of lecture.   So while advisors won't pick your classes or get you into a course, if  you are having difficulties with your course schedule they can assist you and also provide options to consider (e.g., deficit load or online courses). 

Schedule an Advising Appointment

If you cannot come in for drop in advising or have a complicated situation, you can schedule an in-person or phone appointment by calling (805) 893-2038.  You can also go online to schedule an appointment at  Appointment slots are 30 minutes long.


 Please include your perm number in your message. An advisor will respond to your message almost always within 72 hours (it may take longer after long weekends or holidays).  You can also send appeals, petitions, etc., to this address. 


You can call us at (805) 893-2038, but please know students who come to our office have first priority.  If you don't get through to an advising associate, you may want to consider coming to Cheadle Hall or sending an email.

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College Advising Mission

Academic advisors help students achieve their goals by sharing knowledge and also by partnering with students to analyze their options at UCSB and beyond.  We aim to be an indispensable resource  to connect students with great opportunities and the many sources of support at UCSB that are essential for student success.

The Advising Partnership

The most successful advising experiences are built on relationships in which the student and advisor work together in mutual responsiveness and commitment.  To build these relationships we encourage students to pursue regular conversations with our advisors.  We also invite students to explore the many online resources that are available. These online materials provide important information regarding requirements as well as programs and opportunities which can greatly enhance the undergraduate experience.  Exploring the online resources can also help students get even more from their meetings with advisors.

For more information on how our office works with students, check out our Welcome to Advising video.